Custom Resolution Utility (CRU)

[ToastyX]

(01-13-2023 02:41 PM)xfvhn Wrote:  I have the Samsung Neo G9 monitor and HP Probook G7 with Windows 11 (22H2).

Neo G9 have 3 ports: 1xDP 1.4 and 2xHDMI 2.1, and it`s resolution 5120*1440.

If I connect my ProBook to Neo with DP-Type-C cable - all is works fine and resolution is 5120*1440. But in case when I use some dockstation (of course they all are supporting up to 8k resolution) the resolution became 3840*1080. The same dockstation with MacBook air on M1 give me the proper resolution - 5120*1440.

I think what problem is windows is incorrect monitor resolution detect via docstation. So I have been tried to use CRU to set custom resolution. But I can`t add it, the 5120 is marking red. I was trying to add dysplay id 1.3 in bottom block, clear all entries where, but I always see 5120 is red when I`m trying to add detailed resolution in upper block...

First, your screenshots show an EDID for a different monitor (Eizo EV2450). Second, your first screenshot shows you added it in the DisplayID 1.3 extension block, so why are you trying to add it again? Third, the monitor already defines the correct resolutions, so adding a custom resolution is pointless. There is a bandwidth limitation somewhere. Are you connecting more than one monitor to the docking station? The ProBook might not be able to handle the bandwidth for both monitors over a single DisplayPort connection.