Custom Resolution Utility (CRU)

[ToastyX]

(03-06-2023 12:06 PM)HighTechGeek Wrote:  Hi ToastyX,

After using CRU a couple weeks ago to try and change my refresh rate from 144Hz to 60Hz and learning that my laptop display doesn't support it... and after reverting back using reset-all.exe, my laptop that has an internal "Intel® UHD Graphics 630" GPU and an internal "NVIDIA GeForce RTX 2080 with Max-Q Design" GPU now only shows the Nvidia one as active in Device Manager. If I choose to "show hidden devices", the Intel GPU shows up with the following message in Properties: "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer.".

I've scanned for new hardware with no luck. After choosing to "uninstall" the device, the Intel GPU no longer shows up even with "show hidden devices". Using Intel's scan for drivers website, it no longer finds the GPU. Downloading and running the "Intel graphics driver" software for that GPU also fails to find anything.

Any suggestion on how to get the Intel GPU back? Using the Nvidia GPU to run my desktop is causing some major power draws and fan activity.

Thx.

Running reset-all.exe wouldn't cause this. You did something else that you didn't mention. I don't see how the Intel GPU could be disconnected if you're using the internal display.