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***ToastyX*** · 01-15-2021, 01:34 AM

(01-13-2021 04:27 PM)Xpaulo360 Wrote: Hi everyone, i have a oled c9 tv and a rx6800 graphics card, i tried to add freesync with CRU on my setup with no success, my screen turned black and i needed to restart on safe mode to reset CRU (it actually worked for like 10 minutes before going without signal), anyone knows if it is possible to enable freesync on this setup? i didnt find any option of VRR on amd driver, in theory VRR should work without CRU on this setup.

The C9 is supposed to support HDMI 2.1 VRR. Make sure you have the latest firmware.

Bob321 · 01-15-2021, 04:11 AM

I have an Intel UHD Graphics 620, laptop with a 1920x1080, updated to the latest drivers. I ran CRU (administrator), to add a new detailed resolution, modifying the frame rate, while copy-pasting everything else from my default profile. I then ran restart64.exe, but could not find the new profile in the Intel Graphics Control Panel. Is my computer incapable of overclocking its panel? Or am I doing something else wrong?

I attached a screenshot below.

jordyn11 · (Last edited: 01-15-2021, 08:39 AM by jordyn11)

I have recently run into issue which I haven't been able to fin [Image: IfmzWGQ]

d a solution for online. When I run DSR at 3840x2160 on my 2560x1440 165mhz monitor the majority of games will flicker then minimize to desktop upon launching. This has only recently started happening after I used CRU to reset my display devices after getting a new GPU (RTX3090) when previously there was no issues when using DSR. I have tried everything I have seen online including reinstalling drivers using DDU, deleting the Windows Display Cache and of course recently using CRU to reset the display devices.

I have attached the current CRU for the display which I notice only has 1 Detailed Resolution and no Standard resolutions.

Google has been no real help so I am wondering if any of the experts here have heard of this type of behavior and if there are any suggestions. Would really appreciate any advice.

Thanks in advance.

Xpaulo360 · 01-15-2021, 11:14 AM

(01-15-2021 01:34 AM)ToastyX Wrote:
(01-13-2021 04:27 PM)Xpaulo360 Wrote: Hi everyone, i have a oled c9 tv and a rx6800 graphics card, i tried to add freesync with CRU on my setup with no success, my screen turned black and i needed to restart on safe mode to reset CRU (it actually worked for like 10 minutes before going without signal), anyone knows if it is possible to enable freesync on this setup? i didnt find any option of VRR on amd driver, in theory VRR should work without CRU on this setup.
The C9 is supposed to support HDMI 2.1 VRR. Make sure you have the latest firmware.

I think the problem is that AMD doesnt have support for VRR in there driver, if i open CRU and click on edit HDMI 2.1 support, it shows that i have a range of 40 to 120 hz of VRR, but didnt find any option on AMD driver to turn on VRR, I only finded a Freesync option (with says that my C9 doenst support it)

***ToastyX*** · 01-15-2021, 09:01 PM

(01-15-2021 04:11 AM)Bob321 Wrote: I have an Intel UHD Graphics 620, laptop with a 1920x1080, updated to the latest drivers. I ran CRU (administrator), to add a new detailed resolution, modifying the frame rate, while copy-pasting everything else from my default profile. I then ran restart64.exe, but could not find the new profile in the Intel Graphics Control Panel. Is my computer incapable of overclocking its panel? Or am I doing something else wrong?

The driver seems to be ignoring the override. Try the alternative method.

***ToastyX*** · 01-15-2021, 09:05 PM

(01-15-2021 07:52 AM)jordyn11 Wrote: I have recently run into issue which I haven't been able to find a solution for online. When I run DSR at 3840x2160 on my 2560x1440 165mhz monitor the majority of games will flicker then minimize to desktop upon launching. This has only recently started happening after I used CRU to reset my display devices after getting a new GPU (RTX3090) when previously there was no issues when using DSR. I have tried everything I have seen online including reinstalling drivers using DDU, deleting the Windows Display Cache and of course recently using CRU to reset the display devices.

That sounds like a driver bug. Running reset-all.exe deletes the display cache and so does DDU, so it's not a Windows setting issue. Are you able to set the DSR resolution on the desktop? What about if you change the refresh rate?

jordyn11 · 01-15-2021, 09:23 PM

Yes am able to set desktop to the the DSR resolution (although it looks slightly blurry due to scaling I guess). When changing refresh rate it still behaves the same as if the game can't get priority, flickering back and forth then minimizing,

random_surface_user · 01-15-2021, 09:41 PM

Hi. Hoping for some help with CRU on a new Surface Book 3 (13" w/Nvidia graphics).

In CRU, I made a new Detailed Resolution - 2560 x 1440. It worked the very first time. After that, it does not work. When I reboot, I'm sure the computer restarts normally except the screen stays black.

I booted into Safe Mode, ran the "reset-all.exe" to clear it, then the computer works normally again. But, of course, the custom res is not available.

I've tried it several times with the Timing set to Manual, Automatic(PC), CVT-RB2, Exact, and Exact reduced. Same results for each one.

Any insight would definitely be appreciated.

***ToastyX*** · 01-15-2021, 11:21 PM

(01-15-2021 09:41 PM)random_surface_user Wrote: Hi. Hoping for some help with CRU on a new Surface Book 3 (13" w/Nvidia graphics).

In CRU, I made a new Detailed Resolution - 2560 x 1440. It worked the very first time. After that, it does not work. When I reboot, I'm sure the computer restarts normally except the screen stays black.

I booted into Safe Mode, ran the "reset-all.exe" to clear it, then the computer works normally again. But, of course, the custom res is not available.

I've tried it several times with the Timing set to Manual, Automatic(PC), CVT-RB2, Exact, and Exact reduced. Same results for each one.

Any insight would definitely be appreciated.

Some people reported getting a black screen specifically with the Surface Book 3, which makes me suspect a driver bug. Run reset-all.exe and reboot. Then use CRU to export a file and attach it here. Does the problem happen if you make ANY change? Try something simple like changing the monitor name.

random_surface_user · (Last edited: 01-17-2021, 12:05 AM by random_surface_user)

(01-15-2021 11:21 PM)ToastyX Wrote:
(01-15-2021 09:41 PM)random_surface_user Wrote: Hi. Hoping for some help with CRU on a new Surface Book 3 (13" w/Nvidia graphics).

In CRU, I made a new Detailed Resolution - 2560 x 1440. It worked the very first time. After that, it does not work. When I reboot, I'm sure the computer restarts normally except the screen stays black.

I booted into Safe Mode, ran the "reset-all.exe" to clear it, then the computer works normally again. But, of course, the custom res is not available.

I've tried it several times with the Timing set to Manual, Automatic(PC), CVT-RB2, Exact, and Exact reduced. Same results for each one.

Any insight would definitely be appreciated.
Some people reported getting a black screen specifically with the Surface Book 3, which makes me suspect a driver bug. Run reset-all.exe and reboot. Then use CRU to export a file and attach it here. Does the problem happen if you make ANY change? Try something simple like changing the monitor name.

Interesting. I just changed the Display Name and that also causes the problem. So, you're right. It seems to be a problem if I make ANY change in CRU.

Could this be related to the fact that the Surface Book has 2 GPUs? (A basic Intel GPU for tablet mode and the Nvidia GPU in the keyboard section for laptop mode.)

I exported a file from CRU and attached it here.

Thanks very much.