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ahantos · (Last edited: 03-12-2023, 10:20 AM by ahantos)

Hey Toasty,

I have a pretty serious problem that I've been trying to figure out for the past few days, and I'm really hoping you can help.

Background: ASUS G533ZW (3070ti) laptop with a 240hz refresh rate display in it. Windows update dropped a few days agi, and suddenly, after one year of everything being fine, my refresh rate options completely disappeared. Can only see 60hz in Windows, and in NVIDIA as well. If I try to force a higher hz in NVIDIA custom resolutions, it goes up to 160, and after that, the monitor goes black when I try it. I tried cleaning the system of drivers(ddu) and reinstalling them, as well as performing a clean install (format+reinstall windows), but the issue still persists.

I found your CRU tool and hoped to somehow be able to force the system to run at 240hz. I can confirm that I have the right values in the displayblock that I have (2560x1440 @ 240hz), however, I can't set a custom detailed resolution to anything above 162hz, as the number turns red. I tried creating custom extension blocks, tried importing one as the sticky post says, but nothing works, as the values are there and actually what I'd want them to be, yet I still can't set the hz in the resolution that high. The detailed resolution tab states as well: Range limits 60-240hz, 389-389khz, 1070mhz.

Enclosed I'm attaching the EDID file.

If you have any idea of what could be wrong, I'd really appreciate the help!

emse7en · 03-12-2023, 09:37 AM

Hi. Could anyone help?

I have a Lenovo L27q-10 27" monitor (default 60Hz) and an Asus K53SV laptop with Intel HD Graphics 3000. When I connect the monitor via HDMI, I get a strange resolution of 1920x1200 by default...

When I connected this monitor to my friend's laptop (Dell G3) this laptop immediately detected the native resolution of 2560x1440.

I tried using the CRU to set 2560x1440 resolution (60Hz at first) on my laptop, but I get a message about returning to 2560x1440@60Hz(eee?) or the message "Power Saving Mode".

The only thing I managed to do was to set it to 2560x1440@55Hz or 54Hz but the monitor sometimes disappears for a second.

Currently I am forced to use 1920x1080@76Hz with Automatic PC setting (using EDID.exe) - maximum for this resolution. Later I also set 76Hz for my laptop's matrix (using the second EDID), so now I have 76Hz on both the monitor (HDMI) and the laptop.

Is there any possibility to set the resolution to 1440p on this monitor connected to my laptop?

I will be grateful for any help!

alexaedita · 03-12-2023, 12:55 PM

As of today CRU still does not work with 7900XT latest driver. AMD still have not unlocked their driver for custom EDID. Sucks.

thezagreus · 03-12-2023, 01:51 PM

(03-12-2023 12:55 PM)alexaedita Wrote: As of today CRU still does not work with 7900XT latest driver. AMD still have not unlocked their driver for custom EDID. Sucks.

SAME RX 6000

***ToastyX*** · 03-13-2023, 01:19 PM

(03-10-2023 10:14 AM)thezagreus Wrote: Hello, i have RX 6700XT, my monitor successfully overclocking to 85 Hz on 1280x960. But I can not overclock it to 80 Hz on 1920x1080.

Previously, I had nvidia (gtx 1060) and I did it successfully (overclock 80hz on FHD). Now, I can't do it. Is this a AMD driver issue?

My max results on FHD on rx6700xt - 71hz. (AMD Adrenalin does not allow you to create another profile. Error: display does not support)

P.S: I connected my GTX 1060 with a DVI-D TO DVI-D cable. Now, i connected my RX 6700XT a HDMI to DVI-D.
AMD DRIVER: 23.2.1

No, this is not a driver issue. You need to read the part about pixel clock limits.

(03-12-2023 01:51 PM)thezagreus Wrote: SAME RX 6000

That has nothing to do with your issue.

***ToastyX*** · 03-13-2023, 01:19 PM

(03-10-2023 05:16 PM)0ka Wrote: is there a way to save and load custom resolutions of the amd driver? without driver restart

I don't have a way to do that.

***ToastyX*** · 03-13-2023, 01:19 PM

(03-12-2023 07:37 AM)ahantos Wrote: Hey Toasty,

I have a pretty serious problem that I've been trying to figure out for the past few days, and I'm really hoping you can help.

Background: ASUS G533ZW (3070ti) laptop with a 240hz refresh rate display in it. Windows update dropped a few days agi, and suddenly, after one year of everything being fine, my refresh rate options completely disappeared. Can only see 60hz in Windows, and in NVIDIA as well. If I try to force a higher hz in NVIDIA custom resolutions, it goes up to 160, and after that, the monitor goes black when I try it. I tried cleaning the system of drivers(ddu) and reinstalling them, as well as performing a clean install (format+reinstall windows), but the issue still persists.

I found your CRU tool and hoped to somehow be able to force the system to run at 240hz. I can confirm that I have the right values in the displayblock that I have (2560x1440 @ 240hz), however, I can't set a custom detailed resolution to anything above 162hz, as the number turns red. I tried creating custom extension blocks, tried importing one as the sticky post says, but nothing works, as the values are there and actually what I'd want them to be, yet I still can't set the hz in the resolution that high. The detailed resolution tab states as well: Range limits 60-240hz, 389-389khz, 1070mhz.

Enclosed I'm attaching the EDID file.

If you have any idea of what could be wrong, I'd really appreciate the help!

You need to add the detailed resolution inside the DisplayID extension block, but there's no point in doing this unless something is wrong with the EDID because the monitor should already define the correct resolutions. This sounds like a graphics driver issue. If the laptop has switchable graphics, you also need to install the Intel graphics driver.

***ToastyX*** · 03-13-2023, 01:20 PM

(03-12-2023 09:37 AM)emse7en Wrote: Hi. Could anyone help?

I have a Lenovo L27q-10 27" monitor (default 60Hz) and an Asus K53SV laptop with Intel HD Graphics 3000. When I connect the monitor via HDMI, I get a strange resolution of 1920x1200 by default...

When I connected this monitor to my friend's laptop (Dell G3) this laptop immediately detected the native resolution of 2560x1440.

I tried using the CRU to set 2560x1440 resolution (60Hz at first) on my laptop, but I get a message about returning to 2560x1440@60Hz(eee?) or the message "Power Saving Mode".

The only thing I managed to do was to set it to 2560x1440@55Hz or 54Hz but the monitor sometimes disappears for a second.

Currently I am forced to use 1920x1080@76Hz with Automatic PC setting (using EDID.exe) - maximum for this resolution. Later I also set 76Hz for my laptop's matrix (using the second EDID), so now I have 76Hz on both the monitor (HDMI) and the laptop.

Is there any possibility to set the resolution to 1440p on this monitor connected to my laptop?

I will be grateful for any help!

Your laptop is so old that it probably doesn't support the pixel clock needed for 2560x1440 @ 60 Hz, but you can try a lower refresh rate like 50 Hz or 40 Hz. 55 Hz might still be too high if it's blacking out intermittently.

HighTechGeek · (Last edited: 03-14-2023, 08:19 AM by HighTechGeek)

(03-08-2023 11:58 AM)ToastyX Wrote:
(03-06-2023 09:46 PM)HighTechGeek Wrote: You are right that reset-all.exe didn't cause it because it was happening before I ran reset-all.exe. I thought reset-all.exe would restore it, but it didn't. The only other thing I did that I can think of was when I first ran CRU.exe, there were a total of 2 listings in "Detailed Resolutions" that were identical. It was one of those that I changed from 144Hz to 60Hz. When I was trying to get things back to original settings, I deleted one of those entries, so there is only one now. Would that cause this issue? If so, should I try to create a second entry identical to the first?

I didn't make any registry changes or open my laptop or connect any external monitors or anything like that. I didn't make any changes in Device Manager until after this happened (as I described) and the only thing I did then was uninstall the hidden device in the hopes I could rescan for it or re-install it. But before that point (when it was hidden), it was already saying it was disconnected and the system wasn't recognizing it.

What do you think? Does your software adjust the registry at all? Could there be a missing entry or something? Thx
Nothing CRU does could cause this. CRU doesn't touch anything related to the GPU. CRU only creates EDID overrides for the monitor in the registry, and running reset-all.exe removes any EDID overrides. The only thing I can think of is running restart.exe restarts the graphics driver, same as disabling and enabling the GPU in Device Manager, but that shouldn't disconnect the GPU and make it undetectable. It sounds like switchable graphics was disabled somehow, which usually isn't possible unless your laptop specifically has a feature that allows you to disable it through the BIOS/UEFI settings or some other method. Check Device Manager and see if the GPU moved to other devices. Try downloading the Intel and NVIDIA graphics drivers for your laptop and install them after using DDU to completely remove the old drivers: https://www.wagnardsoft.com/display-driv...aller-DDU-

** SEE END FOR NEW UPDATE**
Ok. I'll give it a shot. I ran restart.exe and restart64.exe. It's very strange. The Intel adapter is just no longer showing up in Device Manager. There are also no listed "Other Devices" ("Show hidden devices" is enabled).
[Image: F1A5PBq.png]

I ran the Intel graphics display adapter driver installer (which I've successfully run many times in the past). Here are the results:
[Image: L4s6sBy.png]

IntelGFX.log (Error Log):

Code:

2023/03/13 13:03:52.521|INFO|Logging started on 2023/03/13 13:03:52.478 ||

2023/03/13 13:03:52.543|INFO|Installer version: 1.0.610.0 ||

2023/03/13 13:03:52.543|INFO|The application has been launched with the parameters: NULL ||

2023/03/13 13:03:52.543|INFO|Language of the user interface: [en-US]. ||

2023/03/13 13:03:52.543|INFO|Operating system specification: Microsoft Windows NT 10.0.19045.0 ||

2023/03/13 13:03:52.713|INFO|CPU base clock: 2208Mhz. ||

2023/03/13 13:03:52.713|INFO|Test Signing: OFF. ||

2023/03/13 13:03:52.713|INFO|Windows Media Player status: Installed ||

2023/03/13 13:03:54.158|INFO|No Unknown PCI devices were found. ||

2023/03/13 13:03:54.212|INFO|

List of Graphics and Other Devices in Device Manager: {

  {

    Device detected: NVIDIA GeForce RTX 2080 with Max-Q Design

    Version: 31.0.15.3118

    Device Instance Path: PCI\VEN_10DE&DEV_1ED0&SUBSYS_3FFE17AA&REV_A1\4&9DF52C6&0&0008

    Device manufacturer: NVIDIA

  }} ||

2023/03/13 13:03:54.212|INFO|Any platform is Gen12: False ||

2023/03/13 13:03:54.212|INFO|Dynamic background: False ||

2023/03/13 13:03:54.212|INFO|SetBackgroundType time: 0.0986211 ||

2023/03/13 13:03:54.802|INFO|No Unknown PCI devices were found. ||

2023/03/13 13:03:54.802|INFO|

List of Graphics and Other Devices in Device Manager: {

  {

    Device detected: NVIDIA GeForce RTX 2080 with Max-Q Design

    Version: 31.0.15.3118

    Device Instance Path: PCI\VEN_10DE&DEV_1ED0&SUBSYS_3FFE17AA&REV_A1\4&9DF52C6&0&0008

    Device manufacturer: NVIDIA

  }} ||

2023/03/13 13:03:55.253|INFO|

Found INF files in installer location:

{

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\DisplayAudio\10.27\IntcD​Aud.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\DisplayAudio\11.1\IntcDA​ud.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\DisplayAudio\10.26\IntcD​Aud.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\DisplayAudio\11.2\IntcDA​ud.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\iigd_dch_d.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\iigd_dch.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\MSHdaDac.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\MiniCtaDriver\MiniCtaDri​ver.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\igcc_dch.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\cui_dch.inf",

    "C:\ProgramData\Package Cache\C4B644046B586610A7EB0C502D7B55671624ABEF\Graphics\HdBusExt.inf",

}

 ||

2023/03/13 13:03:56.755|INFO|

Found Intel INF files in DriverStore location:

{

    "C:\Windows\System32\DriverStore\FileRepository\tbthostcontroller.inf_amd64_0879d​c015f81da4b\tbthostcontroller.inf",

    "C:\Windows\System32\DriverStore\FileRepository\pieextension.inf_amd64_1755b7f945​72a086\PieExtension.INF",

    "C:\Windows\System32\DriverStore\FileRepository\tbthostcontrollerextension.inf_am​d64_19c2426d87c1133b\tbthostcontrollerextension.inf",

    "C:\Windows\System32\DriverStore\FileRepository\piecomponent.inf_amd64_45da76e5d6​aa50af\PieComponent.INF",

    "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_5d859c98b49834​8f\intcdaud.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_e0623bd0cef728c6​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_29f2a38e62b7c3ab​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\killernetworkextension.inf_amd64_​c79e059a5246b447\KillerNetworkExtension.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_de20b063858b8adb​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_58342f0d15e5ce8a​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_glk.inf_amd64_dad1​e0a2b185e32b\iaLPSS2i_GPIO2_GLK.inf",

    "C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_db7985d30b50e2​8f\igcc_dch.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_8ff6b143469ba020​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iastorswext.inf_amd64_4a7f6217b39​18ed9\iastorswext.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2_uart2_cnl.inf_amd64_98d3d​1fe3b737f77\ialpss2_uart2_cnl.inf",

    "C:\Windows\System32\DriverStore\FileRepository\vk_comp.inf_amd64_923cc0ba23cdc0e​b\vk_comp.inf",

    "C:\Windows\System32\DriverStore\FileRepository\mshdadac.inf_amd64_5dc8cf6e29a795​d7\mshdadac.inf",

    "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_ad5691824a5386​fe\intcdaud.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_0b44ef635f974d​21\iigd_ext.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_a9a8972288e9f3​b5\iaStorAC.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_skl.inf_amd64_b681​99ad84607c21\iaLPSS2i_GPIO2_SKL.inf",

    "C:\Windows\System32\DriverStore\FileRepository\msdk_comp.inf_amd64_ffe9cfe0f14be​40a\msdk_comp.inf",

    "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_718877413f6508​de\IntcDAud.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_f91ea7b7c817fe8b​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_413e1fe360a9548f​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2_spi_cnl.inf_amd64_17385f0​b2647beda\ialpss2_spi_cnl.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iai2c.inf_amd64_a77c815b2999404d\​iai2c.inf",

    "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_a170e240b85cd0​32\intcdaud.inf",

    "C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_03b951be52cd2a​a9\igcc_dch.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_b48af75ac3d3d813​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iastorsw.inf_amd64_7e0639366e32ff​26\iastorsw.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2_i2c_cnl.inf_amd64_9c434e5​14c96e7a1\ialpss2_i2c_cnl.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_cnl.inf_amd64_f66830​9b543472eb\iaLPSS2i_I2C_CNL.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_516d88dbe7b50e60​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_bxt_p.inf_amd64_1908​58fd8e931883\iaLPSS2i_I2C_BXT_P.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_cnl.inf_amd64_a608​33fda31e9831\iaLPSS2i_GPIO2_CNL.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_c0c348653dda2299​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iastorav.inf_amd64_87f761c07c99d5​e7\iastorav.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_glk.inf_amd64_7b6c08​738ca8a856\iaLPSS2i_I2C_GLK.inf",

    "C:\Windows\System32\DriverStore\FileRepository\hdbusext.inf_amd64_4903c7d4af97cf​cc\hdbusext.inf",

    "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_461786e87388a0​70\intcdaud.inf",

    "C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_ad4654f43fda305​f\cui_dch.inf",

    "C:\Windows\System32\DriverStore\FileRepository\tbthostcontrollerhsacomponent.inf​_amd64_05517c9302e032a7\tbthostcontrollerhsacomponent.inf",

    "C:\Windows\System32\DriverStore\FileRepository\killernetworkcomponent.inf_amd64_​4485c840d423bf7b\KillerNetworkComponent.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_b615d408ba815d94​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpssi_gpio.inf_amd64_62ffa3c954​46bcfc\ialpssi_gpio.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_bxt_p.inf_amd64_8b​e317e01b44bf5a\iaLPSS2i_GPIO2_BXT_P.inf",

    "C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_19c2c86110716a5​4\cui_dch.inf",

    "C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_07fa4837b9b820​3d\igcc_dch.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_6a8b35abe254373a​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpssi_i2c.inf_amd64_8e00e1aed7f​bdf70\ialpssi_i2c.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2_gpio2_cnl.inf_amd64_e8e5d​923cd0fc92c\ialpss2_gpio2_cnl.inf",

    "C:\Windows\System32\DriverStore\FileRepository\hdbusext.inf_amd64_9e3cae9f19ebc2​14\hdbusext.inf",

    "C:\Windows\System32\DriverStore\FileRepository\cui_dch_comp.inf_amd64_c8e108d4a6​2c59d5\cui_dch_comp.inf",

    "C:\Windows\System32\DriverStore\FileRepository\tbtp2pndisdrv.inf_amd64_3771126f6​093e135\tbtp2pndisdrv.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_69d273fee419b98b​\ibtusb.inf",

    "C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_skl.inf_amd64_9d9dbb​01837eba23\iaLPSS2i_I2C_SKL.inf",

    "C:\Windows\System32\DriverStore\FileRepository\iagpio.inf_amd64_07b64df61e783bfe​\iagpio.inf",

    "C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_95bc605201b6451​7\cui_dch.inf",

}

 ||

2023/03/13 13:03:56.755|INFO|

List of found Graphics and Other devices with matching INF files:

{

  {

    Device

    {

      Device name: NVIDIA GeForce RTX 2080 with Max-Q Design

      Device instance path: PCI\VEN_10DE&DEV_1ED0&SUBSYS_3FFE17AA&REV_A1\4&9DF52C6&0&0008

      Device manufacturer: NVIDIA

    }

    Matching Driver Store INF: "NULL"

    Matching Installer INF: "NULL"

  }

}

 ||

2023/03/13 13:03:56.775|INFO|No Unknown PCI devices were found. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while converting string to pci identifier. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while converting string to pci identifier. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while converting string to pci identifier. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while converting string to pci identifier. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading "DisplayDevice". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading "DisplayDevice". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading "DisplayDevice". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while converting string to pci identifier. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading "DisplayDevice". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading device. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading device. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading device. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading "DisplayDevice". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading device. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while loading device. ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||

2023/03/13 13:03:56.775|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||

2023/03/13 13:03:56.775|INFO|No Intel media devices were found. ||

2023/03/13 13:03:56.775|INFO|

List of found Intel Audio and Other devices with installer matching INF files:

{

}

 ||

2023/03/13 13:03:56.811|ERROR|Could not find driver file. ||

I haven't been in the BIOS in years, but I'll check it out and scan through the options.

***UPDATE BELOW***
Your intuition was right again ToastyX. In my BIOS/UEFI under Configuration, there was a "Graphics Device" option. It was set to "Discrete Graphic". I changed it to "Switchable Graphics" and the Intel GPU is back. I have no idea how that got changed. I even had to look up the hotkey to get into the BIOS. I haven't gone in there in years.

Thanks for your patience and help. I'll leave my laptop alone for now.

ahantos · 03-14-2023, 07:32 AM

(03-13-2023 01:19 PM)ToastyX Wrote:
(03-12-2023 07:37 AM)ahantos Wrote: Hey Toasty,

I have a pretty serious problem that I've been trying to figure out for the past few days, and I'm really hoping you can help.

Background: ASUS G533ZW (3070ti) laptop with a 240hz refresh rate display in it. Windows update dropped a few days agi, and suddenly, after one year of everything being fine, my refresh rate options completely disappeared. Can only see 60hz in Windows, and in NVIDIA as well. If I try to force a higher hz in NVIDIA custom resolutions, it goes up to 160, and after that, the monitor goes black when I try it. I tried cleaning the system of drivers(ddu) and reinstalling them, as well as performing a clean install (format+reinstall windows), but the issue still persists.

I found your CRU tool and hoped to somehow be able to force the system to run at 240hz. I can confirm that I have the right values in the displayblock that I have (2560x1440 @ 240hz), however, I can't set a custom detailed resolution to anything above 162hz, as the number turns red. I tried creating custom extension blocks, tried importing one as the sticky post says, but nothing works, as the values are there and actually what I'd want them to be, yet I still can't set the hz in the resolution that high. The detailed resolution tab states as well: Range limits 60-240hz, 389-389khz, 1070mhz.

Enclosed I'm attaching the EDID file.

If you have any idea of what could be wrong, I'd really appreciate the help!
You need to add the detailed resolution inside the DisplayID extension block, but there's no point in doing this unless something is wrong with the EDID because the monitor should already define the correct resolutions. This sounds like a graphics driver issue. If the laptop has switchable graphics, you also need to install the Intel graphics driver.

Thanks for the reply! I do agree that it sounds like a driver issue, but I'm a bit stumped, as I've reinstalled all drivers, NVIDIA and Intel as well, I've done a full format and reinstalled windows and done it again, and it's still not working. I even tried older drivers, but nothing. It's especially painful since the laptop ran fine for one whole year, and then just ended up losing the capability for higher refresh rates out of nowhere. I'm not really getting anywhere with the support I've been getting on other platforms, hence why I wanted to try to force something with the CRU, but nothing seems to work.