FIX: BenQ XL2730Z and ZOWIE XL2730 missing 144 Hz refresh rate

If you have a BenQ XL2730Z or ZOWIE XL2730 and can’t set the refresh rate to 144 Hz because the option disappeared, it may be a firmware bug.

Follow these instructions to reset the monitor:

  1. Power off the monitor.
  2. Hold down buttons 3 and 4 and power on the monitor.
  3. Keep buttons 3 and 4 pressed until the picture appears.
  4. Press button 5 to enter the factory menu.
  5. Choose “CLEARUSER” to reset the monitor.
  6. Unplug the monitor’s power for a minute.
  7. Plug the monitor back in and power on the monitor.

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