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FIX: BenQ XL2730Z and ZOWIE XL2730 missing 144 Hz refresh rate

If you have a BenQ XL2730Z or ZOWIE XL2730 and can't set the refresh rate to 144 Hz because the option disappeared, it may be a firmware bug.

Follow these instructions to reset the monitor:

  1. Power off the monitor.
  2. Hold down buttons 3 and 4 and power on the monitor.
  3. Keep buttons 3 and 4 pressed until the picture appears.
  4. Press button 5 to enter the factory menu.
  5. Choose "CLEARUSER" to reset the monitor.
  6. Unplug the monitor's power for a minute.
  7. Plug the monitor back in and power on the monitor.

Custom Resolution Utility (CRU) with older Intel GPUs

Custom Resolution Utility (CRU) 1.4.2 was recently released with a new feature that allows exporting self-contained EDID override installers. This also includes an alternative method compatible with older Intel GPUs.


After making the desired changes, click the "Export..." button:


Choose "EXE File" for the file type:

Click the "Save" button.


Run the .exe file:

  • Choose "Install EDID" to install the EDID override on all matching displays.
  • Choose "Reset EDID" to remove the EDID override.